OUR PEOPLE
We employ motivated and passionate individuals who are dedicated to providing exceptional, personalized service. This commitment is ingrained in our company culture, with a customer-first mindset extending from our management team to our warehouse staff. Every team member consistently goes above and beyond to ensure efficiency and satisfaction.
PASSIONATE
About our customers and their needs.
AGILE
We are quick to respond to the needs of our customers.
DISCIPLINED
Of integrity and respect.
MEET OUR EXECUTIVE TEAM
Gavin Evans
Managing Member
Gavin drives the company’s performance by ensuring strategic goals are achieved through strong partnerships and effective leadership. He oversees operational planning, financial controls, and monitors results against budgets. With a focus on expanding sales and exploring new national opportunities, Gavin’s visionary approach ensures sustained growth. His exceptional problem-solving skills are key to navigating challenges and seizing opportunities.
Kyle Evans
Member
Kyle manages Med Pak’s general operations, leading the planning, organization, and execution of activities. His expertise spans strategic procurement, logistics, IT, and human resource optimization to meet customer expectations. With strong skills in accounting, people management, and finance, Kyle ensures operational efficiency and ensures the company’s financial stability.
Charmaine Maree
Member
Charmaine champions business strategy implementation, driving profitable company growth by uniting procurement, marketing, and sales efforts. She identifies opportunities to expand the product range, grow the customer base, and elevate the Med Pak brand nationally. Her innovative mindset fuels the company’s continuous evolution.
MEET OUR ADMINISTRATION TEAM
Wendy Pillay
Senior Office Administrator & Creditors
Wendy ensures the smooth coordination of office activities and operations, maintaining efficiency and compliance with company policies. She expertly manages office supplies, monitors inventory levels, and precisely handles procurement. Her organizational skills are integral to the team’s success.
Pretty Jeza
Office Administrator
Pretty manages switchboard operations, delivering prompt and professional telephonic support to customers. She ensures seamless communication by directing calls to the appropriate team members efficiently. Her exceptional communication skills enhance the customer experience.
Caitlin Damon
Office Administrator
Caitlin assists in managing switchboard operations and provides administrative support as needed. This includes assisting with office tasks and capturing of stock, as well as liaising with suppliers and internal teams to track orders and confirm delivery schedules. Her friendly personality and good organizational skills ensures seamless communication between buyer and supplier.
MEET OUR MARKETING TEAM
Sandi Sithole
Marketing Co-Ordinator
Sandi leads the charge in building Med Pak’s brand awareness and positioning the company as a leader in the Medical & Surgical industry. She focuses on product marketing by creating and implementing comprehensive marketing and sales strategies. Though new to the industry, Sandi is dedicated to fostering strong relationships with suppliers and customers, ensuring her efforts contribute to the growth of Med Pak and its valued partners.
Teneal Anthony
Graphic Designer
Teneal is a talented Graphic Designer, new to the industry but already making a significant impact with her hard work and rapid learning ability. Her strengths include being highly organized, having a friendly personality, and being a true team player. With strong attention to detail, and helpful nature, Teneal brings fresh and innovative ideas to the marketing department. Her enthusiasm and dedication make her an invaluable asset as she continues to grow within the team.
MEET OUR PROCUREMENT TEAM
Indran Reddy
Procurement & Pricing Manager
Indran oversees the entire ordering process, ensuring optimal stock levels are maintained. He manages pharmaceutical and front-shop supplier relationships, skillfully negotiating deals and contracts to secure competitive pricing. His strategic approach ensures cost-effective procurement while maintaining quality standards.
Jade Premdutt
Procurement Officer Trainee
Jade manages the ordering process and monitors stock levels to ensure smooth operations. She handles surgical and front-shop supplier relationships, negotiating deals and securing competitive pricing. Her attention to detail drives effective procurement practices.
MEET OUR ACCOUNTS TEAM
Iris Chetty
Office Manager
Iris Chetty brings 27 years of industry experience and a wealth of expertise to her role. She oversees all financial transactions, meticulously maintaining accounts through verification, payment allocation, and posting while ensuring the accuracy and integrity of the general ledger and cash book. Iris excels in managing clients from diverse cultures and temperaments. Her proficiency in handling account queries, interacting with banking institutions and external suppliers, and her deep knowledge of debtors, creditors, general ledger, and cash books make her an invaluable asset.
Mona Nayager
Credit Controller
Mona Nayager is a dedicated staff member responsible for managing customer accounts, including verification, setting up credit terms, and ensuring the timely collection of debtors book. She also oversees the capturing of client payments, bank statement retrieval, and maintaining an efficient client filing system with exceptional attention to detail and a strong work ethic,Mona is always willing to take on additional responsibilities and assist across departments to ensure smooth operations. Guided by her “client is king” philosophy, making her a trusted and valued member of the team.
MEET OUR TELESALE TEAM
Melanie Joseph
Head of Surgical Sales
Melanie is an expert Medical and Surgical Sales Consultant with 25 years of experience in the industry. She is known for her bubbly, friendly personality, exceptional communication skills, and ability to build and maintain strong customer relationships, particularly in the occupational health sector. Her strengths include being approachable, results-driven, and a collaborative team player. Her deep knowledge of surgical products, combined with her dedication and problem-solving abilities, makes her a key asset to the team.
Joanne Jacob
Tele-Sales Consultant
With over 30 years of experience in the pharmaceutical, medical, and surgical fields, Joanne brings a wealth of expertise to her role as Telesales Consultant. She serves a diverse customer base, including doctors, pharmacies, clinics, old age homes, paramedics, and various industries. Joanne’s strengths lie in her dedication, loyalty, hardworking nature, and extensive product knowledge. Her commitment and expertise make her a key asset to the Med Pak team.
Wendy Gavu
Tele-Sales Consultant
Wendy brings her multilingual skills, friendly demeanor, and strong work ethic to her role as a Telesales Consultant. She primarily works with big pharmacy groups, building and maintaining trusted relationships. Wendy began her career in marketing, where she developed a deep understanding of customer needs and forged lasting connections, which naturally led to her transition into telesales. Her ability to communicate fluently in multiple languages sets her apart, allowing her to connect with a diverse range of customers and deliver exceptional service.
Cheryl Radhakrishna
Tele-Sales Consultant
Cheryl Radhakrishna is a seasoned Telesales Consultant with 25 years of experience in the industry. She works closely with a core customer base that includes General Practitioners, Clinics, and Pharmacies. Her in-depth knowledge of medical products plays a vital role in fostering trust with healthcare professionals. Cheryl’s strengths lie in her excellent communication skills and her ability to establish and sustain strong partnerships with her clients, making her an invaluable resource in the field.
Nazrine Francis
Tele-Sales Consultant
As a Medical and Surgical Sales Consultant with 15 years of industry experience, Nazrine brings a wealth of expertise and professionalism to her role. Known for her exceptional communication and presentation skills, she has successfully built strong and lasting relationships with pharmacies and doctors. Her in-depth product knowledge, coupled with her confidence and proficiency, allows her to provide tailored solutions to meet the needs of her clients.
Charmaine Govender
Tele-Sales Consultant
Charmaine, a Telesales Consultant with 28 years of experience in the medical industry, brings extensive expertise to her role at Med Pak. Specializing in COD customers, Charmaine’s exceptional customer service skills, patience, and ability to build trust and loyalty have consistently set her apart, even under challenging circumstances. Charmaine’s ability to manage and retain cash-paying customers is a key strength, requiring a deep understanding of customer needs and exceptional problem-solving skills.
Precious Dlamini
Tele-Sales Consultant
Precious brings a strong sense of motivation and resilience to her role as a Telesales Consultant. Having progressed within the field from a warehouse clerk into a telesale consultant, she continues to grow her skills and knowledge. She is passionate about self-development, eager to learn, and committed to contributing to shared business goals. Her interest in medical sales is driven by the opportunity to support healthcare solutions.
Anneline Abraham
Tele-Sales Consultant
Anneline brings extensive pharmaceutical knowledge and telesales experience to her role as a Telesales Consultant. With 15 years in the pharmaceutical industry and 10 years in telesales, she is known for building strong customer relationships and providing reliable support. She is further strengthening her expertise through studies in HR and operations, holding SABPP-registered HR Associate qualifications that add valuable insight to her role.
MEET OUR WAREHOUSE MANAGEMENT
Margrit Von Puttkammer
Responsible Pharmacist
Margrit brings 35 years of experience in the healthcare industry, including 30 years specializing in wholesale and distribution. She has in-depth knowledge of pharmaceutical product distribution and stock control systems. Margrit develops and enforces policies and procedures to ensure compliance with all regulatory requirements, benefiting both employees and customers of Med Pak. Her extensive industry knowledge and leadership skills make her an invaluable asset to the team.
Logan Subramanian
Warehouse Manager
Logan oversees the strategic management of the warehouse, ensuring full compliance with company policies and vision. He supervises receiving, warehousing, distribution, and maintenance operations, optimizes space utilization through effective layout planning, and implements operational policies and procedures. Logan also manages stock control and ensures data accuracy through meticulous reconciliation. His strategic thinking drives the efficiency and success of warehouse operations.
MEET OUR CUSTOMER CARE TEAM
Innocent Ngwenya
Customer Service and Dispatch Controller
Innocent manages customer deliveries by coordinating seamlessly with the logistics company and addressing customer queries. He tracks and traces orders, ensuring timely updates, and arranges collections with precision. His excellent communication skills ensure a positive customer experience.
MEET OUR OPERATIONS TEAM
Rakesh Makran
Credit Returns Supervisor
Rakesh ensures the prompt receipt of returned products, enabling swift credit processing for customers and the efficient return of items to suppliers. His exceptional organizational skills make him a key player in streamlining credit operations.
Dinnie Singh
Warehouse Supervisor
With 10 years of experience in the healthcare industry, Dinnie oversees smooth and efficient warehouse operations, ensuring that daily activities meet high productivity and accuracy standards. He is committed to delivering high-quality service while supporting productivity, reliablity and effective solutions.
Lennox Sana
Stock Controller
Lennox manages the movement of stock from merchandising to dispatch, resolves stock queries, and organizes stock takes. His keen attention to detail ensures seamless receiving operations.
Promise Mthembu
Warehouse Clerk
Promise manages outgoing stock by picking, checking, and packing orders for dispatch, while maintaining storage areas through replenishment. Her reliability ensures smooth order fulfillment.
Zanele Sithole
Warehouse Clerk
Zanele handles the picking, checking, and packing of orders for dispatch, along with stock replenishment in storage areas. Her consistent efficiency ensures timely deliveries.
Thulisile Khumalo
Warehouse Clerk
Thulisile is responsible for picking, checking, and packing orders for dispatch and maintaining organized storage areas through replenishment. Her proactive approach keeps operations running smoothly.
Mano Ndlela
Warehouse Clerk
Mano takes charge of picking, checking, and packing orders for dispatch while maintaining storage areas through replenishment. Her strong work ethic ensures operational accuracy.
Florence Ndlela
Warehouse Clerk
Florence manages the picking, checking, and packing of orders for dispatch and stock replenishment. Her dedication to precision contributes to the team’s success.
Dumisani Msomi
Warehouse Clerk
Dumisani focuses on picking and packing orders for dispatch while maintaining organized storage areas through replenishment. His attention to detail ensures flawless order handling.
Victor Sana
Warehouse Clerk
Victor handles the picking, checking, and packing of orders for dispatch and maintains the storage areas through replenishment. He also oversees fridge line items, ensuring cold chain integrity and the receiving of stock. His commitment to quality control is unmatched.
Fanwell Tsiga
Warehouse Clerk
Fanwell ensures the accuracy of orders for dispatch and oversees the receiving of stock. His methodical approach enhances the warehouse’s operational flow.
Menzi Mkhwanazi
Warehouse Clerk
Menzi handles the picking and packing of outgoing stock for dispatch, maintains storage areas, and manages the warehouse’s bulk section. His versatility strengthens overall warehouse operations.
Vuyo Keleni
Warehouse Clerk
Vuyo is responsible for picking and packing outgoing stock, replenishing storage areas, and managing the warehouse’s bulk section. His strong organizational skills ensure smooth processes.
Don Mpophoma
Warehouse Clerk
Don manages picking, checking, and packing outgoing stock, replenishing storage areas, and ensuring the integrity of fridge line items by receiving and packing them appropriately. His diligence supports operational consistency.
John Hlongwane
Warehouse Clerk
John oversees packing orders for dispatch and replenishing storage areas. His dependable nature ensures seamless warehouse activities.