THE COMPANY. OUR CORE STRENGTHS. OUR BELIEFS.
WHO ARE WE
Med Pak Medical & Surgical is your trusted one-stop wholesaler. We supply prescription medications, over-the-counter products, front shop essentials, and specialize in medical and surgical equipment. Our services cater to dispensing doctors, retail pharmacies, occupational clinics, private hospitals, and other healthcare professionals across South Africa, reaching both urban and remote areas.
OUR HISTORY
Founded by Gavin Evans in 1987, Med Pak started by providing equipment and packaging sundries to a niche group of healthcare providers. Over the decades, we have built expertise in distribution, product variety, and customer-centric solutions.
In the mid-90s, we expanded into pharmaceutical products, fueling exponential growth. The acquisition of Carter Medical Supplies in 2001 further strengthened our reach and infrastructure, enabling seamless integration into new markets.
KEY OBJECTIVE
For over 36 years, Med Pak has prioritized our customers by delivering reliable and effective healthcare solutions. We pride ourselves on providing personal, professional service that sets us apart in the healthcare industry, fostering a culture of care and excellence.
BUSINESS MODEL
What makes Med Pak unique is our commitment to improving access to healthcare. We focus on serving healthcare professionals and facilities in remote areas across South Africa, providing essential products and equipment that improve patients’ lives.
As the only regional wholesaler with a national footprint, our founder Gavin Evans continues to connect with healthcare providers in outlying areas, ensuring our solutions are accessible and impactful.
OUR VISION
We aspire not to be the largest, but the most trusted medical and surgical distributor. Through superior service and innovative healthcare solutions, we strive to be the best partner for healthcare providers.
OUR MISSION
Med Pak is dedicated to building lasting relationships with our customers and partners. By understanding their needs, we deliver health solutions that make a difference through quality products and exceptional service.
AGILITY AND FLEXIBILITY
We pride ourselves on responding quickly and effectively to meet our customers’ needs.
OUR PRODUCT RANGE
With over 10,000 SKUs and partnerships with more than 250 suppliers, our ever-growing product range is designed to meet the diverse needs of our customers.
WAREHOUSING & DELIVERY
Our state-of-the-art, pharma-grade warehousing ensures the safe storage of our products. We offer twice-daily deliveries in Durban and 24–48 hour delivery to remote regions nationwide.
CAPACITY TO GROW
Med Pak is poised for growth, continually expanding our product range, customer base, and reach into new markets.
PERSONALIZED SERVICE
We are committed to hands-on, personalized service, going the extra mile to ensure customer needs are met promptly and effectively.
EXPERIENCED TELESALES
Our telesales team consists of industry experts with extensive healthcare experience and ongoing product training, ensuring knowledgeable and reliable support.
WHY MED PAK?
COMMITTED
We constantly seek innovative ways to add value for our customers, staff, and suppliers.
MAKING A DIFFERENCE
We take pride in improving access to healthcare, especially in remote areas across South Africa.
ENGAGING
Our partners trust us for our growth-driven mindset and willingness to go the extra mile.
REPUTABLE
Our reputation for excellence and reliability is well-established in the healthcare industry.