THE COMPANY. OUR CORE STRENGTHS. OUR BELIEFS.
WHO ARE WE
Med Pak Medical & Surgical is your one-stop-wholesaler, a distributor of prescription medication, over the counter, front shop products as well as champions in medical and surgical equipment to dispensing doctors, retail pharmacies, occupational clinics, private hospitals and other allied healthcare professionals in outlying and urban areas nationally.
OUR HISTORY
Med Pak CC was founded by Gavin Evans over 36 years ago in 1987, supplying equipment and packaging sundries to a niche selection of healthcare providers. We continue to build our expertise in distribution, products, service and create customer-centric solutions. In the mid 90’s we expanded our range to include pharmaceutical products, which contributed to the growth of our business exponentially year on year. In 2001 we acquired Carter Medical Supplies, which allowed us into grow into new markets and due to our infrastructure already being in place, the acquisition proved to be a very smooth transition.
KEY OBJECTIVE
Med Pak has always been committed to ensuring that our valued customers are priority. For over 36 years our key objective has been to treat all our valued clients with a personal and professional touch that differentiates us in the healthcare industry, and we continue to maintain this culture throughout our organization.
Med Pak focuses on delivering bringing reliable, effective healthcare solutions ensuring that our customers are priority.
BUSINESS MODEL
Med Pak’s business model is different to other pharmaceutical wholesalers in the sense that the model was built around access to healthcare by servicing healthcare professionals and facilities in outlying areas across South Africa and delivering health solutions in terms of product and equipment to improve lives of patients. Med Pak is the only regional wholesaler with a national footprint. Gavin continues to travel the outlying areas in South Africa and engage with healthcare professionals.
OUR VISION
Our vision has never been to be the biggest, but rather the best medical and surgical distributor through our superior service and providing healthcare solutions to healthcare providers.
OUR MISSION
Med Pak is committed to building and nurturing long-standing relationships with our customers and partners by developing a true understanding of their needs and delivering health solutions through our service and product offering.
AGILITY AND FLEXIBILITY
We are quick to respond and meet the needs of our customers.
OUR PRODUCT RANGE
We are expanding our product range to meet the diverse needs of our customer base. We stock over 10 000 Sku’s and engage with over 250 Suppliers.
WAREHOUSING & TRAINING ROOMS
We deliver Nationally, twice daily to local areas in Durban and 24-48 hours to outlying regions across South Africa.
CAPACITY TO GROW
Capacity to grow our product range, customer base and new markets.
PERSONALIZED SERVICE OFFERING
Committed to personal hands-on service & prepared to go the extra mile to ensure our customer’s needs are met timeously.
EXPERIENCED TELESALES
Our tele-sales are industry experts due their service in the healthcare industry & continuous product development.
WHY MED PAK?
COMMITTED
We are committed to continuously seek new innovative ways to add value to our customers, staff and suppliers.
MAKING A DIFFERENCE
We believe in making a difference in the healthcare sector and are proud of the contribution we make in the access to healthcare in the outlying regions across South Africa.
ENGAGING
Our partners enjoy dealing with us as we provide growth in new markets and always prepared to go the extra mile.
REPUTABLE
Our reputation precedes us. We are well-known and respected for our standards and we are trusted to deliver.