Med Pak Interviews Caroline Mpilo from Busy Corner Pharmacy to celebrate women making a difference in the healthcare sector.

Q: Have you faced any obstacles in your career due to being a woman? If so, how did you overcome them?

A: Yes, as a woman working in the healthcare sector, I have encountered situations whereby some male customers do not take my advice seriously and prefer to seek assistance from my male colleagues. I have overcome these challenges by not taking their actions personally and maintaining my professionalism and dedication to providing the best care possible.

Q: What is the most important piece of advice you have been given?

A: The most important advice I have received is to not take customer offenses personally, especially when customers could be dealing with health issues and may not know how to respond.

Q: How can we encourage more women to pursue healthcare provider roles?

A: We can encourage more women to pursue healthcare provider roles by highlighting the profound impact they can have in saving lives and by promoting the fulfilment that comes from serving their community in the healthcare sector.

Q: What is the most important message you want to send to young women in the healthcare sector?

A: The most important message I want to send to young women in the healthcare sector is to remain resilient, stay passionate about your work, and never underestimate the value you contribute to your patients and the community.

Q: Why do you think diversity in the workplace is so important?

A: It is crucial as it brings together different perspectives, knowledge, and experiences, which
can lead to more innovative solutions and a more inclusive environment for both employees
and customers.

Q: What can healthcare providers do to enhance women’s health in SA?

A: Healthcare providers can enhance women’s health in South Africa by fostering community
engagement and education. Initiatives such as women’s health conferences and social media
platforms can provide valuable information and support, encouraging women to take charge
of their health and well-being.